Last updated: September 2026.
30-day returns
If you’re not satisfied, you may return most items within 30 days of delivery for a refund or exchange. Items should be unused and in their original packaging.
How to start a return
Email support@betterlifebholdings.store with your order number and the item(s) you’d like to return. We’ll reply with return instructions.
Refunds
Once we receive and inspect your return, we’ll issue your refund to the original payment method, typically within 3u20135 business days. You’ll receive an email when your refund is processed.
Damaged or incorrect items
If an item arrives damaged or you received the wrong product, email us within 7 days of delivery and we’ll make it right at no cost to you.
Non-returnable items
For hygiene and safety reasons, some opened consumable items may not be returnable. We’ll always tell you before you ship anything back.
Contact
Questions about a return? Email support@betterlifebholdings.store.